Requesting information

We are committed to openness, transparency, good record-keeping and effective communication in our handling of all requests for information.

The Freedom of Information Act and Environmental Information Regulations give you specific rights to obtain environmental information from us, as well as information about what we do and how we do it.

The Data Protection Act 1998 gives you the right to see personal information we hold about you.

Requests for information about the working life of an individual are dealt with under the Freedom of Information Act.

To make a request under the Freedom of Information Act or Environmental Information Regulations, please write to:

Freedom of Information Office
NERC
Polaris House
North Star Avenue
Swindon
SN2 1EU
01793 411500

To make a request under the Data Protection Act, please write to:

Data Protection Office
NERC
Polaris House
North Star Avenue
Swindon
SN2 1EU
01793 411500

NERC has a duty of care to provide advice and assistance to those who have made, or propose to make, a request for information.

To help us, please outline your request as clearly as possible, providing any relevant dates, organisations or names, and tell us whether you would like to receive the information in hard copy or electronically.

We aim to answer all requests promptly and within the time limits set by law. You can find further details about your legal rights and requesting information on the Information Commissioner's Office website - external link.

If you are unhappy with the way we handle your enquiry please follow our complaints procedure.